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Web Site FAQs

General Questions
Modifying Your Web Sites Compatibility Questions
General Questions
What is a Web site?
A Web site is the best way to put your business on the Web with no assembly required. By going through BellSouth, you can establish a professional looking, personalized Web site for your business.

With your Web site, you can:
  • Attract customers and partners, especially with help from traffic generated by RealPages
  • Use your Web site to increase your sales and marketing efforts
  • Take advantage of our custom templates, allowing you to make changes as often as you like
  • Use Public and Private folders to exchange files with visitors
  • Post graphics, photos, and links to other Web pages

A Web site increases your sales and marketing efforts by establishing a cost-effective presence on the Web.
You select the most appropriate Web pages for your specific business from a library of professionally designed templates. There are templates for organizations offering services and selling products as well as custom templates for specific industries, including real estate, financial planning, recruiting and travel. Each template offers content pages such as About Us, Frequently Asked Questions, Product Catalog, Contact Information, Ordering Information, and more. Every page can be personalized with your information by using simple Web-based forms.

How does the Web site work?
Once you go through the BellSouth sign-up process, your Web site is created through BellSouth's Fulfillment Team. It is hosted on the Internet for you, and is immediately available so that anyone with a Web browser can visit your Web site. As soon as your Web site is active, you can begin changing the text, uploading your own pictures and decorating your Web site any way you like.

What does my Web site service include?
Your Web site service includes Web pages you can quickly and easily personalize, integrated communication capabilities, 10MB of storage for files, graphics and other documents, and a wide range of collaboration tools. These tools include:
  • Public and Private folders for exchanging files with anyone who has Internet access
  • Areas to post your graphics, photos and favorite Web page links to share on the Web

How will visitors find my Web site on the Internet?
When you buy a site from BellSouth, your URL is submitted to many of the top Search Engines. However, you can resubmit your URL at anytime.

In order to be found by an Internet Search engine, such as Yahoo! or InfoSeek, Web pages use an embedded code called a META tag. META tags are part of the HTML code and contain things such as keywords, or a short description of the Web page, that are indexed on the Search engine.

Your Web site comes with an area to add customizable META tags in the HTML coding. You will need to have your META tag keywords and descriptions prepared before submitting your site to the Search Engines. META tags can be created in the setup area of your site (under Preferences). For more information on META tags and registering with Search Engines, go to Tips and Tricks.

How do I get customer support for my Web site?
If you need customer support, you can first review the additional topics in this Questions & Answers section, which may have the information that you need. Also, you can select the Customer Support link to submit questions and receive a response via e-mail.

Modifying Your Web Sites

How do I edit my Web site?
Editing your Web site is easy. First, click on the Sign In ... link on the Home page of your Web site. Enter your user name and password when prompted. You can now make any edits to your Web site. Remember, when you make changes, you need to save them by clicking the Save button. When you are finished editing a specific area click Save. The changes you made will now appear in your Web site. If you do not see the changes, click your browser's Reload or Refresh button.

Can I edit the HTML pages in my Web site?
You cannot manually edit the HTML used to create pages for your Web site. You can customize certain aspects of the site by enabling or disabling features and adding your own text, graphics and links. Additionally, you can use HTML tags in most of the text areas of your Web site. For example, you can bold text, add bullets, and use other HTML formatting.

Where will my Web site reside?
Your Web site will reside on a server with the address supersitespr.com. Your account name will be used to create your Web site address on this server. For example, John Doe's Web site address would be www.supersitespr.com/jdoe


Compatibility Questions

What does a person need to visit my Web site?
Visitors to RealPages will be able to click on a link and reach your Web site.

Anyone with a Web browser can visit your site.

Visitors to your office can see all of your Web site, leave you a message, pick up files you've left in your folders, and check out your links and pictures. If they want to interact with you, they will need to download some additional software, which is free. Visitors will be directed to a location where they can download the software.

Can I control access to certain areas of my Web site?
Yes. You can password-protect folders so that only certain visitors with a log in name and password (that you assign) can view and download files. These passwords are separate from your owner password. Only someone possessing your unique account name and password can change the setup of your Web site.
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